Our blog presents you inventory management & warehouse operations glossary
3PL
—Third party logistics (see separate listing)
4-way
pallet
Activity
based costing
—usually refers to costing method that breaks down overhead
costs into specific activities (cost drivers) in order to more accurately
distribute the costs in product costing. Has also been applied to customer and
vendor management.
ABC
stratification
—method used to categorize inventory into groups based upon
certain activity characteristics. Examples of ABC stratifications would include
ABC by velocity (times sold), ABC by sales dollars, ABC by quantity sold /
consumed, ABC by average inventory investment, ABC by margin. ABC
stratifications are used to develop inventory planning policies, set count
frequencies for cycle counting, slot inventory for optimized order picking, and
other inventory management activities.
Actual
cost
—inventory costing method used in manufacturing environments
that uses the actual materials costs, machine costs, and labor costs reported
against a specific work order to calculate the cost of the finished item.
ADC
—Automated data collection. See Automated Data Collection
Advanced
planning and scheduling
—software system designed to integrate with ERP and MRP systems
to enhance the short term production planning and scheduling systems that are
notoriously inadequate in MRP systems. APS systems have extensive programming
logic that allows them to be more effective in dealing with rapidly changing
customer demands.
Advanced
shipment notification
—advanced shipment notifications (ASNs) are used to notify a
customer of a shipment. ASNs will often include PO numbers, SKU numbers, lot
numbers, quantity, pallet or container number, carton number. ASNs may be
paper-based, however, electronic notification is preferred. Advanced shipment
notification systems are usually combined with bar-coded compliance labeling
which allows the customer to receive the shipment into inventory through the
use of bar-code scanners and automated data collection systems.
AIDC
—Automatic identification & data collection. See Automated
Data Collection
Allocations
—allocations in inventory management refer to actual demand
created by sales orders or work orders against a specific item. The terminology
and the actual processing that controls allocations will vary from one software
system to another. A standard allocation is an aggregate quantity of demand
against a specific item in a specific facility, I have heard standard
allocations referred to as normal allocations, soft allocations, soft
commitments, regular allocations. Standard allocations do not specify that
specific units will go to specific orders. A firm allocation is an allocation
against specific units within a facility, such as an allocation against a
specific location, lot, or serial number. Firm allocations are also referred to
as specific allocations, frozen allocations, hard allocations, hard
commitments, holds, reserved inventory. Standard allocations simply show that
there is demand while firm allocations reserve or hold the inventory for the
specific order designated.
APS
—see Advanced Planning and Scheduling
ASN
—see Advanced Shipment Notifications
ASRS
—see Automated Storage a Retrieval Systems
ASP,
Application service provider
—a twist in software marketing in which the software licenses
are owned by the ASP and reside on their system while the client rents the
rights to use the software. The ASP may be the software manufacturer or a third
party business. The benefits to an using an ASP are lower upfront costs,
quicker implementations, and the reduction of the need for internal IS
personnel and mainframe/server hardware. It is hoped that ASPs will allow small
to midsize businesses greater access to technology than was previously
available. More recently the terms SaaSS(Software as a Service) and On-demand
Software have emerged to describe this same scenario.(Software as a Service)
and On-demand Software have emerged to describe this same scenario.
Autodiscriminationn
—the functionality of a bar-code reader to recognize the
bar-code symbologyybeing scanned, thus allowing a reader to read several
differentbeing scanned, thus allowing a reader to read several different
symbologiessconsecutively. Read my articleconsecutively. Read my article ADC Basics
Automated
data collection
—systems of hardware and software used to process transactions
in warehouses and manufacturing operations. Data collection systems may consist
of fixed terminals, portable terminals and computers, Radio frequency (RF)
terminals, and various types of bar code scanners. a.k.a. Automated data
capture,) terminals, and various types of bar code scanners. a.k.a. Automated
data capture, AIDC, Automatic identification & data collection Read my
article, Automatic identification & data collection Read my article ADC Basics.
Automated
guided vehicle system (AGVS))
—describes systems of vehicles that can be programmed to
automatically drive to designated points and perform preprogrammed functions.
Guidance system may consist of a wire embedded in the floor, optical system or
other types of guidance. Automated guided vehicle (AGV) More info on) More info
on Automated Equipment PicssPagePage.
Automated
storage and retrieval systems
—a system of rows of rack, each row having a dedicated retrieval
unit that moves vertically and horizontally along the rack picking and putting
away loads. a.k.a. ASRS, AS/RS, Unit-load ASRS and Mini-load ASRS. More info onAutomated Equipment Pics Page.
Available
—refers to the status of inventory as it relates to its ability
to be sold or consumed. Availability calculations are used to determine this
status. Availability calculations vary from system to system but basically
subtract any current allocations of holds on inventory from the current on-hand
balance. An example of an availability calculation would be: [Quantity
Available] = [Quantity On Hand] -[ Quantity On Hold] - [Quantity Allocated To
Sales Orders] - [Quantity Allocated to Production Orders].
Available
to promise
—available to promise takes the simple availability calculation,
adds time phasing and takes into account future scheduled receipts. Available
to promise may be calculated for each day or broken down into larger time
buckets. The first time period will take on-hand inventory and add any
scheduled receipts for that period. It will then deduct any allocations
scheduled prior to the next scheduled receipt (which may be several periods in
the future). Subsequent periods without any scheduled receipts will have the
same available to promise as the previous period. Subsequent periods with
scheduled receipts will generally start with a fresh calculation, ignoring any
remaining available to promise from previous periods. There are many variations
on exactly how available to promise is calculated and it is also important to
note that available to promise often works independently of allocation systems.
This can sometimes create conflicts. See also Available, Allocations.
Average
cost
—inventory costing method that recalculates an item's cost at
each receipt by averaging the actual cost of the receipt with the cost of the
current inventory.
Backflush
—method for issuing (reducing on-hand quantities) materials to a
manufacturing order. With backflushing, the material is issued automatically
when production is posted against an operation. The backflushing program will
use the quantity completed to calculate through the bill of material the
quantities of the components used, and reduce on-hand balances by this amount.
There are usually options during the backflush process to report scrap. In
operations using backflushing it is advisable to set up specific machine
locations and have materials transferred from storage locations to machine
locations when they are physically picked for production. The backflush
operation will then issue the material from the machine locations. Read my
article on Backflushing.
Backhaul
—transportation term that describes the activity of picking up,
transporting, and delivering a new load on a return trip from delivering
another load (known as the fronthaul, though the term fronthaul is not used
very frequently).
Backorder
—a specific quantity of a specific item that could not be filled
on the requested date.
Batch
picking
—order picking method where orders are grouped into small
batches, an order picker will pick all orders within the batch in one pass.
Batch picking is usually associated with pickers with multi-tiered picking
carts moving up and down aisles picking batches of usually 4 to 12 orders,
however, batch picking is also very common when working with automated material
handling equipment such as carousels. See also Zone picking, Wave picking.
Article Order Picking
Bill
of material
—lists materials (components or ingredients) required to produce
an item. Multilevel BOMs also show subassemblies and their components. Other
information such as scrap factors may also be included in the BOM for use in
materials planning and costing.
Blanket
order
—a type of purchase order that commits to purchase a specific
quantity over a specific period of time, but does not necessarily provide
specific dates for shipments. Blanket orders are placed for the quantity of an
item (or group of items) that you expect to purchase over extended period of
time (3 months, 6 months, a year, etc). A blanket purchase order may provide
estimated required dates for specific quantities, but actual releases to ship
against the blanked order are triggered by separate requests from the customer
to the supplier; the specific quantities and dates of these separate requests
(releases) may or may not be similar to the estimated dates and quantities.
Providing a blanket order to a supplier may reduce lead times and increase
on-time shipments from the supplier and may provide a greater discount on
purchases.
Blanks
—generally describes discrete units (usually uniform sized
units) that are usually produced through a cutting process but are not yet
finished items. For example, if a die cutting machine cuts sheets of steel into
small rectangular pieces that will later be machined and painted, the
unfinished rectangular pieces may be referred to as blanks. Stampings are
sometimes referred to as blanks, however, all blanks are not necessarily
stampings. See also Stamping
Blind
counts
—describes method used in cycle counting and physical
inventories where you provide your counters with item number and location but
no quantity information. See article on Cycle Counting,
also check out My book on
inventory accuracy.
Blind
shipment
—a.k.a blind load, blind drop ship. A blind shipment is a type
of direct shipment (drop shipment) where the source of the supplier is hidden
from the customer. Also see Direct Shipment
BOM
—see Bill of material
Bonded
Warehouse
—a facility or a dedicated portion of a facility where imported
goods are stored prior to customs duties and taxes being paid. These facilities
are often used to delay the payment of import fees until the products are
actually sold/shipped (when they physically leave the bonded facility). This
can be particularly useful when products are received well in advance of sale
or when a portion of the product received may eventually be returned or
scrapped (thus preventing paying import fees on items not sold). Bonded
warehouses are licensed by the government. I believe the same concept can also
be applied to specially taxed domestic products such as alcohol and tobacco
products. See also FTZ (Foreign Trade Zone)
Break-bulk
—though it can be applied to domestic shipments, the term
break-bulk is more typically used to describe overseas shipments where the
cargo being shipped consists of smaller units (individual cartons, crates,
bales, bags, etc) that must be handled individually at some point in the
shipping/transportation process.
Browser-based
applications
—software designed to run within a web browser (i.e. Internet
Explorer). This allows a user to access the application from any location that
has internet access and a web browser (no additional software is needed on the
computer accessing the application). Read my article on Software Selection for
additional information.
Bulk
—the classic use of the term bulk (bulk materials, bulk
inventory, bulk storage) in inventory management and distribution refers to raw
materials such as coal, iron ore, grains, etc. that are stored or transported
in large quantities. This would include rail cars, tanker trucks, or silos full
of a single material. However, this term can also have a variety of other
definitions based upon the specific industry or facility. For example, a
small-parts picking operation may refer to a case storage area as "bulk",
while a case-picking operation may refer to the full-pallet area as the
"bulk area".
Cantilever
Rack
—racking system in which the shelving supports are connected to
vertical supports at the rear of the rack. There are no vertical supports on
the face of the rack allowing for storage of very long pieces of material such
as piping and lumber. Also see Racking Pics Page.
Capacity
requirements planning
—process for determining amount of machine and labor resources
required to meet production.
Carousel
—type of automated material handling equipment generally used
for high-volume small-parts order-picking operations. Horizontal carousels are
a version of the same equipment used by dry cleaners to store and retrieve
clothing. They have racks hanging from them that can be configured to
accommodate various size storage bins. Vertical carousels consist of a series
of horizontal trays on a vertical carousel. Vertical carousels are frequently
used in laboratories and specialty manufacturing operations. More info on
carousels on Automated Equipment Pics Page.
See article on Order Picking.
Carrying
cost
—also called holding cost, carrying cost is the cost associated
with having inventory on hand. It is primarily made up of the costs associated
with the inventory investment and storage cost. For the purpose of EOQ
calculations, if the cost does not change based upon the quantity of inventory
on hand it should not be included in carrying cost. Carrying cost is
represented as the annual cost per average on-hand inventory unit. See article
on EOQ for
more detailed info on carrying cost.
Carton
clamp
—lift truck attachment that operates like a paper roll clamp
except the clamping surface is flat rather than circular.
Case
—describes a unit of measure and the way multiple physical units
are packaged. A case would typically be a sealed corrugated carton where a
standardized quantity (greater than one) of a specific item is packed.
Case
picking
Casting
—generally describes an unfinished item made of metal that is
produced through pouring molten metal into a mold. A casting is later machined
into a finished or semi-finished item. Also describes the process used to
produce castings.
Catch
weight
—used primarily in the food industry for products such as
seafood, meats, and cheeses; catch weights refer to the actual weight of
variable-weight items that use weight as the sales unit of measure. Catch
weights are generally recorded during the order picking or shipping process.
Systems using catch weights must be able to correctly process sales order line
items based on the catch weights being within specific tolerances of the
"order quantity".
CCD
—see Charged Coupled Device
Chargeback
—chargebacks are becoming more common these days as customers
become more specific with their agreements with suppliers. A chargeback is
basically a financial penalty placed against a supplier by a customer when a shipment
to the customer does not meet the agreed upon terms and conditions. Examples of
where suppliers may be charged back would include late shipments, lack of
proper packaging and labeling (compliance labels), incorrect shipping terms
(shipping collect instead of prepaid or not using the correct carrier or
account).
Charged
coupled device
—used to describe a type of barcode scanner that acts like a
small digital camera taking a digital image of the barcode as opposed to the
standard barcode scanner that uses a laser. CCD scanners are a low cost option
for scanning barcodes at a short distance (usually within a few inches).
Clear
height
—distance measured from the floor to the bottom of the lowest
hanging overhead obstruction. Sometimes realtors will use the distance to the
bottom of the roof trusses to calculate clear height even though portions of
the building may have lower clear heights due to HVAC units or other equipment
suspended from the roof.
COGS
—Cost of Goods Sold (see separate listing)
Cold
storage
—in warehousing, cold storage typically describes storage of
perishable food products that require refrigeration. Cold storage can be either
refrigerated storage (above freezing temps) or frozen storage (below freezing
temps). See also Dry storage
Compliance
labels
—standardized label formats used by trading partners. Compliance
labels are used as shipping labels, container/pallet labels, carton labels, or
piece labels, and usually contain bar codes. Many bar-code labeling software
products now have the more common compliance label standards set up as
templates.
Commodity
—in inventory management, the term Commodity has a couple of
definitions. Standard products commonly available from various sources are
often called "commodity items". Specialized or custom products not
widely available or proprietary products only available from a small number of
sources would not be considered commodity items. The term Commodity is also
used to describe classifications of inventory. In this case, "commodity
codes" are used to distinguish groups of inventory items to be used for
reporting and analysis. Note that commodity classifications can be used to
describe any inventory item and are not limited to items that fall under the
previous definition of commodity items.
Configuration
processing
—software functionality that allows a product to be defined by a
selecting various pre-defined options, rather than having every possible
combination of options pre-defined as specific SKUs. Placing an order for a
computer and specifying hard drive, processor, memory, graphics card, sound
card, etc. would be an example of configuration processing.
Consignment
inventory
—inventory that is in the possession of the customer, but is
still owned by the supplier. Consignment inventory is used as a marketing tool
to make it easier for a customer to stock a specific supplier's inventory. Read
my article onConsignment Inventory.
Consumer
goods
—products sold to non-business end users. Clothing, food, Music
CDs, are examples of consumer goods.
Consumer
Packaged Goods
—describes inventory that is in such a form that is ready for
sale to consumers (end-users).
Container
—although a container can be anything designed to hold (contain)
materials for storage or transport, the most common definition for Container in
logistics refers to the specific types of containers used for intermodal
transportation, often referred to as "Ocean Containers". Standard
external dimensions for containers are width of 8', height of 8' 6" or 9'
6" (High Cube), and lengths of 20', 40', 45' (deduct 4" from width,
9" from height and 7" to 9" from length to determine inside
demensions). More specs and info on containers at Seaboard Marine, Maersk Sealand, and a nice independent site The Intermodal Container FAQ put
out by a commercial photographer.
Containerization
—from the JIT movement in manufacturing, containerization refers
to using standardized containers for the storage and transport of materials
within a manufacturing facility as well as between vendors and manufacturers.
Materials are ordered in multiples of the container quantity often using
Kanban. The benefits of containerization include reduced product damage,
reduced waste (by using reusable containers), less handling, and greater levels
of inventory accuracy by simplifying counting processes.
Contract
warehouse
—a contract warehouse is a business that handles shipping,
receiving, and storage of products on a contract basis. Contract warehouses
will generally require a client to commit to a specific period of time
(generally in years) for the services. Contracts may or may not require clients
to purchase or subsidize storage and material-handling equipment. Fees for
contract warehouses may be transaction and storage based, fixed, cost plus, or
any combination. Also see article on Public Warehouses and 3PLs.
Coproduct
—the term coproduct is used to describe multiple items that are
produced simultaneously during a production run. Coproducts are often used to
increase yields in cutting operations, such as die cutting or sawing, when it
is found that scrap can be reduced by combining multiple sized products in a
single production run. Coproducts are also used to reduce the frequency of
machine setups required in these same types of operations. Coproducts, also
known as byproducts, are also common in process manufacturing such as in
chemical plants. Although the concept of coproducts is fairly simple, the
programming logic required to provide for planning and processing of coproducts
is very complicated and most off-the-shelf manufacturing software will have
problems with coproduct processing.
Costing
method
—refers to the calculations used to determine inventory cost.
See also Average Cost, Current Cost, Standard Cost, Actual Cost, Landed Cost,
First-in-first-out, Last-in-last-out.
Cost
of goods sold
—accounting term used to describe the total value (cost) of
products sold during a specific time period. Since inventory is an asset, it is
not expensed when it is purchased or produced. It instead goes into an asset
account (usually called Inventory). When product is sold, the value of the
product (the cost, not the sell price) is moved form the asset account to an
expense account called cost of goods sold or COGS. COGS appears on the profit-and-loss
statement and is also used for calculating inventory turns.
Counting
scale
—a special scale used to determine quantities (rather than just
weight). The basic scale function is the same as other types of scales, however
a counting scale will have functionality to calculate a piece weight based on a
sample and then use that piece weight to count product based on total weight.
The basic process with a counting scale is to place an empty container on the
scale, press the tare button to zero out the scale, count out a sample and
place it in the container, tell the scale the size of the sample, count another
sample to verify accuracy, then dump the rest of the product into the container
to get the full count. I cover the use of counting scales in more detail in my
book Inventory Accuracy: People, Processes, & Technology
CPG
—Consumer Packaged Goods (see separate listing)
Cross-belt
sorter
—conveyor sorting system that uses a series of devices
(carriers) mounted on a conveyor to sort materials. Each device has a small
belt conveyor mounted on top of it that runs perpendicular to the direction of
the main conveyor. When it arrives at a sort point, the conveyor on the carrier
will spin, moving the materials to the side of the main conveyor (usually onto
another conveyor, dropping down a chute, or into a container).
Cross-docking
—in its purest form cross-docking is the action of unloading
materials from an incoming trailer or rail car and immediately loading these
materials in outbound trailers or rail cars, thus eliminating the need for
warehousing (storage). In reality, pure cross-docking is rare outside of
transportation hubs and hub-and-spoke type distribution networks. Many
"cross-docking" operations require large staging areas where inbound
materials are sorted, consolidated, and stored until the outbound shipment is
complete and ready to ship. This staging may take hours, days, or even weeks in
which case the "staging area" is essentially a "warehouse".
CRP
—Capacity requirements planning (see separate listing)
Cube
—a measure of the volume of rectangular shaped three-dimensional
objects or spaces. Cube is calculated my multiplying the length times the width
times the height of the object or space.
Cube
logic
—term used in Warehouse Management Systems. Cube logic is often
incorporated but seldom used in WMS systems because of its tendency to treat
your product as liquid (fitting a round peg in a square hole). See article on Warehouse Management Systems.
Cubed
out
—describes a condition where all space in a trailer or container
has been completely filled. The term "cubed out" is often used when
you have completely filled the trailer or container but are still below the
weight capacity. Also see Weighted out.
Cube
utilization
—in warehousing and logistics, cube utilization refers to the
use of space within storage area, trailer, or container. Cube utilization is
generally calculated as a percentage of total space or of total
"usable" space.
Cubic
velocity
—a measure used in warehouse slotting to determine the
appropriate size of location. Cubic velocity generally measures the volume
(cubic feet/cubic inches) that moves out of a location during a predefined
period of times (days, weeks, etc). This is primarily used with picking
locations, so you would multiply the average units sold during a period by the
cube of each unit to determine the cubic velocity.
Current
cost
—inventory costing method that applies the cost of the most
recent receipt to all inventory of a specific item.
—refers to process of regularly scheduled inventory counts
(usually daily) that "cycles" through your inventory. User determines
how often certain items/locations are counted. Read my article on Cycle Counting and
check out my book on cycle counting..
Data
collection
—See Automated Data Collection (ADC)
DC
—Distribution Center
Demand
—the need for a specific item in a specific quantity. See
Dependent Demand and Independent Demand.
Dependent
demand
—demand generated from scheduled production of other items.
Dim
weight
—see Dimensional weight
Dimensional
weight
—formula used to determine freight charges when the minimum
weight-to-volume ratio has not been met. Actual weight and dim weight are
compared, and the larger weight is used for the freight calculation. Dim weight
has historically been calculated by: Dim weight= (Length x Width x Height)/194
(All dimensional measurements are in inches). However, recently the carriers
have been creating more complex dim weight policies. So depending on the
carrier, destination, and service, you may using a different divisor. For
example, as of 2011, UPS uses 166 (instead of 194) for air shipments, and 139
for exports. The purpose of dimensional weights is to allow the carriers to more
effectively apply freight charges when very lightweight but bulky shipments
occur. These lightweight but bulky packages can quickly fill up an airplane,
yet not provide enough revenue (based on weight-based fees) to cover costs.
a.k.a. Dim weight
Direct
ship
—direct shipping and drop shipping are two terms generally used
interchangeably. They describe a process whereby three parties interact with
the sales transaction (the buyer, the seller, and the supplier). The buyer
initiates a purchase from the seller, who then arranges with the supplier to
ship the product directly to the buyer. The seller does not carry inventory of
the product and the supplier does not have any direct communication with the
buyer. The buyer pays the seller and the seller pays the supplier. In the case
of a "Blind" direct shipment, the supplier information is
intentionally hidden from the buyer. Though both terms (direct ship and drop
ship) are generally used to describe the same process, I've always considered a
small distinction between the two that relates to where you are in the supply
chain. To the seller, direct shipping describes both the process and an
inventory/sales strategy, however, the supplier will frequently just use the
term "drop ship" to describe the process whereby he is shipping the
product to an address other than that of his customer (the business that is
paying him for the product). Sometimes the term drop ship also describes the
process of shipping to any location that is different from the customer's
normal shipping location. This subtle distinction is sometimes evident in the
terminology used in software documentation. Direct shipment, Drop shipment.
Direct
store delivery
—direct store delivery (DSD) describes a distribution method
used primarily in grocery/retail where the supplier delivers product directly
to the stores. This bypasses the retailers distribution network. In some cases
this is more than just a delivery method, but also a vendor-managed inventory method
whereby the supplier manages the inventory process, physically delivers and
stocks the product on the retailer's store shelves.
Discrete
manufacturing
—describes manufacturing of distinct items (items you can easily
count, touch, see) such as a pencil, a light bulb, a telephone, a bicycle, a
fuel pump, etc. Discrete as opposed to Process manufacturing. Also see Process
Manufacturing.
Distribution
—describes the process of storing, shipping, and transporting
goods. Also describes the facilities (distribution operations, distribution
centers) that conduct these activities. In statistical analysis, describes the
measurement of a group of events or occurrences (see Normal distribution).
Distribution
requirements planning
—process for determining inventory requirements in a multiple
plant/warehouse environment. DRP may be used for both distribution and
manufacturing. In manufacturing, DRP will work directly with MRP. DRP may also
be defined as Distribution Resource Planning which also includes determining
labor, equipment, and warehouse space requirements.
Dock
leveler
—device that provides a bridge to the trailer as well as a ramp
to facilitate the transition in height from dock to trailer. Dock levelers are
rated by weight capacity and by the service range. The service range, also
known as the height differential, rates the safe range above and below dock
level you can use the leveler to transition to the trailer height. See also
article Dock Safety
Dock
to stock
—dock-to-stock has numerous meanings depending on the industry
and context. Dock to stock often describes a program where materials are
received into stock without any incoming inspection. This often requires certification
of suppliers to ensure they can adequately meet quality standards. Dock to
stock may also describe a performance measurement where you track the time it
takes for inbound receipts to get from the dock, through the receiving process,
and to their stocking location with all transactions completed. These are the
two most common uses I have run into, but I have encountered other uses of the
term.
Double-deep
rack
—a type of pallet rack designed to be used with double-deep
reach trucks that allow storage of palletized loads 2-deep in rack. Double-deep
rack may be a unique design (designed specifically for double-deep storage) or
may just be a double-deep configuration of standard selective pallet rack. Also
see Reach truck and check out article on Aisle Widths.
DRP
—Distribution requirements planning (see separate listing)
Drive-in
rack
—racking system designed to allow a lift truck to drive into the
bay creating very high density storage for non-stackable loads. Useful for
operations with limited SKUs and high quantities of pallets per SKU. FIFO is
difficult to maintain in drive-in racking systems. a.k.a. Drive-thru Rack. Also
see Racking Pics Page.
Drop
ship
—see Direct ship.
Drum-handling
attachments
—describes the various designs of lift-truck attachment used to
handle 55 gallon drums. Some are smaller versions of a paper roll clamp while
others may engage the upper rim of the drum, or the lower rings. Some drum
attachments are capable of picking up multiple drums at the same time.
Dry
storage
—though dry storage can have other meanings in different
industries, in warehousing it is typically used to describe non-refrigerated
storage of food products (canned goods, dry goods, etc). See also Cold storage
DSD
—Direct store delivery (see separate listing)
Dunnage
—fill material. Types of dunnage include loose fill (packing
peanuts), papar, bubble wrap, foam, and air pillows.
Dynamic
slotting
—this is a term sometimes used by WMS providers to describe a
higher level of slotting functionality. Unfortunately, there is not a standard
definition for this, but it usually refers to the ability to change slotting
recommendations as item profiles, order profiles, or other operational
characteristics change. In some cases it involves temporary slotting to support
known orders (items with many picks will be moved into a temporary slot by the
order picker).
Each
—each or eaches refers to the units you are using (either in
physical processes or in your inventory system). In most cases eaches implies
you are using the smallest possible unit of measure (the individual pieces).
Economic
order quantity
—result of a calculation that determines the most cost effective
quantity to order (purchased items) or produce (manufactured items). The
formula basically finds the point at which the combination of order cost and
carrying cost is the least. The standard formula is EOQ = Square Root [2 *
(Annual Usage) * (Order Cost) / (Annual Carrying Cost/unit)]. The difficult
part of implementing the formula is getting accurate values for order cost and
carrying cost. For more info on EOQ see my article Optimizing EOQ or
check out my book on inventory management.
EDI
—Electronic Data Interchange (see separate listing).
Effective
lead time
—effective lead time represents a period of time that includes
the lead time (see Lead time), plus additional time factors that may occur
between the time the need for an order in known, and the inventory is in stock
and available. For example, a fixed ordering schedule (orders are only placed
on specific days for specific vendors) may add some time to the lead time, as
may some internal processing.
Electronic
product code
—EPC is the RFID version of the UPC barcode. EPC is intended to
be used for specific product identification. However, EPC goes beyond UPC by
not only identifying the product as an SKU, but also providing access to
additional data about the origin and history of the specific units. The EPC tag
itself identifies the manufacturer, product, version, and serial number. It's
the serial number that takes EPC to the next level. This is the key to data
related to specific lots/batches as well as potentially tracking the specific
unit's history as it moves through the supply chain. This data is stored
somewhere else (the internet or other network) but a standardized architecture
allows you to access the data much like you would access a web page (though
this would be happening automatically behind the scenes).
Electronic
data interchange
—As the name implies, EDI is an electronic means of exchanging
data. In inventory management, EDI is often used to exchange data such as
purchase order details and advanced shipment notifications.
Enterprise
resource planning
—describes software systems designed to manage most or all
aspects of a manufacturing or distribution enterprise (an expanded version of
MRP systems). ERP systems are usually broken down into modules such as Financials,
Sales, Purchasing, Inventory Management, Manufacturing, MRP, DRP. The modules
are designed to work seamlessly with the rest of the system and should provide
a consistent user interface between them. These systems usually have extensive
set-up options that allow you to customize their functionality to your specific
business needs. Unfortunately, in the real world, ERP systems rarely are
sufficient to meet all business needs and a myriad of other software packages
such as Customer Relationship Management (CRM), Manufacturing Execution Systems
(MES), Advanced Planning and Scheduling (APS), Warehouse Management Systems
(WMS) and Transportation Management Systems (TMS) are being sold to make up for
these deficiencies.
EOQ
—Economic order quantity (see separate listing).
EPC
—Electronic product code (see separate listing)
ERP
—Enterprise resource planning (see separate listing)
ESFR
—Early suppression fast response. Sprinkler system technology
that executes faster and with a substantially greater volume of water. ESFR
sprinklers may eliminate the need for in-rack sprinkler systems in many
warehouses, thus reducing the cost of installation and, more importantly, the
risk of water damage caused by damage to in-rack sprinklers. Retrofitting ESFR
into older warehouses is not always feasible due to limited water pressure in
old systems.
Event
management
—software functionality that triggers specific actions based
upon the occurrence of a specific event or combination of events. This is
another one of those terms used primarily by software vendors and consultants
to push "new" technology. In reality, business software has been
providing event-management functionality for years. If inventory dropping below
a predetermined level (reorder point) triggers a message to a planner (or even
a listing on a reorder report), this is essentially event management.
Excess
Inventory
—inventory quantities above a specific need. Some businesses may
designate excess inventory as inventory beyond a certain time period of demand.
For example, any inventory greater than 60 day's demand. Others may designate
it as inventory beyond their current safety stock plus lot size (order
quantity). The second method assumes you have formulas for adjusting safety
stock and lot sizes as demand changes. This method basically calculates how
much more inventory you have than you would have if you started with nothing
and stocked based on current demand and ordering practices. You will generally
use tolerances with the 2nd method. See also Obsolete Inventory
Explosion-proof
lift trucks
—lift trucks designed to work in hazardous environments where
highly combustible materials are present. Vehicles are designed to avoid sparks
and components reaching combustible temperatures. Special electrical systems
and materials are used to achieve this.
Exponential
smoothing
—forecasting method that is essentially a variation of a
weighted moving average. The data inputs to the exponential smoothing include
the previous period’s demand, the previous period’s forecast, and a smoothing
factor. The smoothing factor is a number between zero and one (0.01, 0.02, . .
. 0.99) that is used to weight the most recent period’s demand against the
forecast for that period to produce the next period’s forecast. The calculation
is [Next period forecast]=([Previous period’s demand]*[Smoothing
factor])+([Previous period’s forecast]*(1-[Smoothing factor]
Extrusion
—generally describes an item made of metal or plastic that is
produced by forcing the raw material through a die (extruding). The result
being a long item with a uniform shape throughout the length. Extrusions will
often (though not always) require cutting and other machining processes to turn
them into a finished item.
Fast
Charging
—Method for quickly recharging lift truck batteries on the
vehicle during short periods where the vehicle is not being used (lunches,
breaks, shift changes, etc). This process for "opportunity charging"
eliminates the need to change batteries in multi-shift operations. Fast
charging requires special chargers (called fast chargers). Fast chargers are
significantly more expensive than standard battery chargers and there is still
debate as to whether or not fast charging causes any harm to the batteries. The
cost of the fast chargers can be offset by labor and equipment savings related
to the elimination of changing batteries.
Fast
Moving Consumer Goods
—(FMCG) description of common high volume products such as food,
hygiene product, or cleaning supplies. These would be products that the average
consumer would frequently purchase such as soda, toothpaste, or dish soap.
Fast
pick
—refers to fast moving items, or the locations designated for
fast moving items.
FIFO
—First-in-first-out. In warehousing describes the method of
rotating inventory to used oldest product first. Actually an accounting term
used to describe an inventory costing method. See LIFO
Fill
rate
—Sales order processing measurement that quantifies the ability
to fill orders.There are various ways of measuring fill rate. Line fill
compares the number of line items shipped complete to the total number of lines
ordered ( 95 line items shipped complete out of 100 lines ordered would result
in a 95% line fill rate). Order fill compares the number of orders shipped
complete to the total number of orders shipped. Other examples of fill rates
would include dollar fill rate (comparing dollars shipped to dollars ordered),
unit fill rate (comparing units shipped to units ordered). In fulfillment
operations and some distribution operations where orders are generally shipped
within 24 hours of receipt of order, fill rates reflect the ability to
immediately ship from stock. In manufacturing operations and distribution
operations that have lead-times for products, fill rates reflect the ability to
ship to an agreed-to date. In these environments fill rate measurements are
sometimes called On-time-and-Complete (OTC) or On-time Delivery (OTD)
measurement. Tolerances are sometimes used in fill rate measurements to allow
lines or orders that are not shipped complete but are within the tolerance to
be considered as "shipped complete". The tolerances may be based on
units, dollars, lines, or dates (shipped within certain tolerance of required
date).
Fixed
lead time
—a set lead time that doesn't change. Also see Lead time,
Variable Lead time.
Flex
conveyor
—portable conveyor that can be expanded, contracted, and flexed
around curves.
Floor
load
—a method of loading trucks, trailers, or containers where you
load the goods directly on the floor rather than using pallets or other
containers. Floor loading tends to be very labor intensive, but provides the
greatest opportunity for utilizing the full cube of the truck, trailer, or
container.
Floor
stock
—inventory that is consumed in production but is not tracked in
the perpetual inventory system. Floor stock is different from non-stock
inventory since it does actually have an SKU number and item master record, but
rather than tracking quantities in the inventory system, the materials are
expensed as they are received
Flow
rack
—racking system that incorporates sections of conveyor to allow
the cartons or pallets to flow to the face of the rack. Stocking is performed
from the rear of the rack. Also see Racking Pics Page.
Flue
space
—See Longitudinal flue space and Transverse flue space.
FMCG
—Fast Moving Consumer Goods (see separate listing)
Food-grade
warehouse
—A Food-grade warehouse is a warehouse that meets specific
requirements for the storage of edible products or materials that will make up
edible products (ingredients or even packaging). To my knowledge, "food
grade" is not a single designation or certification, but instead is a
broad designation used to describe these types of facilities. And while there
may be governmental requirements for food storage based on the location of the
facility, actual "certification" of food grade is usually completed
by private (non-government) organizations, and required based on the specific
customer base being served. . The
most visually notable feature of a typical food-grade warehouse is the 18-inch
wide white line painted on the floor following the entire perimeter of all
walls in the facility. This area must be kept clear and clean at all times
(primarily related to pest control). Food-grade facilities may be made up of
dry storage and/or cold storage.
Forecast
—A Forecast is an estimation of future demand. Most forecasts
use historical demand to calculate future demand. Adjustments for seasonality
and trend are often necessary.
Forecast
consumption
—describes the method(s) your inventory management software uses
to reduce forecasted demand by the actual demand that occurs during the
forecast period. Incorrectly set up forecast consumption parameters or lack of
functionality related to forecast consumption can often create serious problems
with planning systems.
Forecast
error
—the difference between the forecast quantity for a period and
the actual demand experienced during that period. Forecast error is calculated
after the period has passed and is used to evaluate the forecast and make
adjustments.
Forging
—generally describes an unfinished item made of metal that is
produced through a process that heats the metal (not to melting point) then
uses pressure or hammering to change the shape of the metal into a shape that
closely resembles the finished item that will ultimately be made (through
machining processes) from the forging.
Forklift
—a.k.a Fork Lift. See Lift Trucks.
Forklift-free
plants
—a strategy to eliminate or reduce forklift use in operations.
Used mainly in manufacturing operations, forklift-free usually involves finding
ways to eliminate forklift use in specific areas (mainly the production areas).
A key benefit is the safety of workers, but other benefits such as better space
utilization and reduction of costs associated with lift trucks may also be
factors.
Fork
positioner
—lift truck attachments that allow the operator to adjust the
distance between the forks without getting off of the truck. Used primarily in
high volume operations where there is a great variety of pallet and crate sizes
handled.
Forward
pick location
—these are locations in a warehouse used specifically for order
picking. When you use forward pick locations it is assumed that you also have
reserve storage locations. Also see Reserve Storage Locations.
Free
lift
—in lift truck specifications, free lift describes the distance
the forks can travel vertically before the mast starts to extend. Free lift is
important if you need to stack or unstack loads within an area with a low
ceiling,such as in trailers or containers.
FTZ
—Foreign Trade Zone (also known as Free Trade Zone), is similar
to a Bonded Warehouse in that it has a special status that allows products to
be imported into it without taxes or duties being paid. However, a Foreign
Trade Zone actually has less restrictions placed upon it than a standard bonded
warehouse and activities such as manufacturing can occur within an FTZ. Here is
a nice link to a site that explains these difference in greater
Fulfillment
—the activity of processing customer shipments. Though most
manufacturig and warehouse operations will process customer shipments, this
term usually refers to operations that ship many small orders (usually parcels)
to end users as opposed to operations that process larger shipments to other
manufacturers, wholesalers, or resellers. Examples of fulfillment operations
would include operations that process shipments for mail-order catalogs,
internet stores, or repair parts.
Gaylord
—a large corrugated container usually sized to match the length
and width dimensions of a pallet. Gaylord is actually a trade name that has
become synonymous with this specific type of container. Alright Beavis, you can
stop snickering now.
GMA
pallet
—Also known as a Grocery Pallet, a GMA pallet is made to the
specifications of the Grocery Manufacturer's Association. It is basically a
4-way pallet that is 40 inches wide, by 48 inches deep, by 5 inches in height
and has the deck boards and bottom boards mounted flush with with the outside
stringers (more detailed specs are available from the Grocery Manufacturer's Association).
Also see Pallet
GMROII
—Gross Margin Return on Inventory Investment. Calculation that
shows your margin relative to your average inventory investment. Calculated by
dividing your annual gross margin (dollars) by your average inventory
(dollars). Particularly useful in determining which items provide the greatest
profit potential relative to your investment in inventory. As with all
calculations that use "gross margin" as an input, the output may be
flawed if other costs not included in the gross calculation may vary
significantly from one item to another.
Guidance
systems
—guidance systems are used to guide automated guided vehicles
through plants, guide lift trucks in very-narrow-aisle storage areas.
Wire-guided and Rail-guided tend to be the most common guidance systems, but
others including laser, optical systems, and magnetic tape are also available.
See also Wire-guided, Rail-guided, Laser-guided, Optical-guided.
Gravity
conveyor
—types of conveyor that use gravity to move materials.
Skatewheel conveyer and roller conveyor are the most common types of gravity conveyor
used, however, even a simple steel chute is essentially a gravity conveyor.
High-density
storage
—describes storage methods where unitized loads are stored more
than one unit deep and/or high. Stacked bulk floor storage, drive-in/drive-thru
rack, push-back rack, flow rack, and, to a lesser extent, double-deep rack, are
examples of high-density storage.
High-piled
combustible storage
—term used in fire codes to refer to codes relating to floor or
racked storage exceeding 12 feet in height or high-hazard commodity storage
exceeding 6 feet in height. See article Warehouse Fire Safety,
Honeycombing
—refers to the unused pallet positions in high-density storage
that result when the number of unit-loads for an item does not completely fill
the storage lane. Since mixing SKUs in high-density storage is normally not
done, these unused pallet positions are not available to store other materials.
Impact
alarm
— a.k.a shock alarm, shock switch. Impact alarms are devices
that can be attached to lift trucks to sense impacts (collisions). The reality
of impact alarms is not near as wonderful as the concept. See my article on Lift Truck Safety for
more details.
Inching
pedal
—on lift trucks with internal combustion (gasoline, liquid
propane, diesel) engines it is necessary to rev the engine in order to get the
power needed to lift a load with the hydraulics. An inching pedal acts like a
combination of a clutch pedal and brake pedal. When slightly depressed, it puts
the transmission in neutral allowing the operator to rev the engine. When
completely depressed it engages the brakes. An inching pedal may be a separate
pedal from the brake pedal or be part of the main brake pedal.
Independent
Demand
—demand generated from forecasts, customer orders or service
parts.
Industrial
Truck
—vehicles used for industrial purposes. Generally used to
transport materials and personnel within industrial facilities. Lift trucks
(forklifts) are the most well known type of industrial truck.
Inner
pack
—an additional level of multi-unit packaging within a case,
carton, or other larger packaging. For example, you may have a case that
contains 600 units of an item, but within that case you have 24 smaller boxes
or bags that each contain 25 units. These smaller packages are called inner
packs.
Intermodal
—transportation term describing the use of multiple modes of
transportation for a shipment. Ocean containers that are picked up by a truck,
delivered to port, transported by ship, and then picked up by another truck are
a common example of intermodal transportation. In the trucking industry,
intermodal usually refers to the combination of trucking and rail
transportation.
Inventory
—any quantifiable item that you can handle, buy, sell, store,
consume, produce, or track can be considered inventory. This covers everything
from office and maintenance supplies, to raw material used for manufacturing,
to semi-finished and finished goods, to fuel used to power equipment used in
the business.
Inventory
management
—the direction and control of activities with the purpose of
getting the right inventory in the right place at the right time in the right
quantity in the right form at the right cost.
Inventory
Turn
—number of times inventory is consumed or sold during a one year
period. Generally calculated by dividing the average inventory level (or
current inventory level) into the annual inventory usage (annual Cost of Goods
Sold). In my opinion, Inventory Turns is probably the most overused, misused,
and abused inventory metric. That's primarily because it doesn't really tell
you a hell of a lot, yet companies insist on building order policies on it.
Item
—see SKU
Item
Profile
—data that describes the characteristics of an item. May include
physical characteristics such as size and weight, transactional characteristics
such as times sold/consumed and units sold/consumed, or group characteristics
such as sales channel, commodity, hazardous classification, etc. Item profiles
are used in warehouse design and slotting.
Jackpot
Line
—this is one of those funky terms that has somehow achieved
widespread acceptance in the material handling industry. Usually used with
automated systems such as automated conveyor systems, a Jackpot Line refers to
an area where exceptions are routed. Exceptions may include orders that could
not be completed (shortages or WMS error), orders requiring special processing,
or weight or size exceptions. The terms Jackpot Lane, or Jackpot Area are also
used to describe similar exception areas.
JIT
—Just-in-time. Term usually thought of as describing inventory
arriving or being produced just in time for the shipment or next process.
Actually, JIT is a process for optimizing manufacturing processes by
eliminating all process waste including wasted steps, wasted material, excess
inventory, etc.
Job
Shop
—a manufacturing slang term that can have a variety of meanings,
but generally refers to a manufacturing operation that does primarily custom
fabrication to a customer's specs. These are often smaller machine-shop type
operations, but the term can be used to describe larger operations. It
basically comes down to a process whereby a customer orders a quantity of
something built to a certain spec, this becomes a job. That item built to that
spec may or may not have been run before or may or may not be repeated in the
future.
Just-in-sequence
—A combination of just-in-time delivery with production line
sequencing of delivered items. A customer will notify a supplier of the items
needed and the sequence based on the customer's manufacturing schedule, the
supplier will then put together the shipment with the items in the appropriate
sequence and deliver them to the customer (sometimes directly to the assembly
line). This is most common in the automotive and similar assembly line
industries where each unit on the assembly line can be configured differently
(component options).
Kanban
—used as part of a Just-In-Time production operation where
components and sub-assemblies are produced based upon notification of demand
from a subsequent operation. Historically, Kanban has been a physical
notification such as a card (kanban cards) or even an empty hopper or tote sent
up the line to the previous operation. Kanban is actually a simplistic means of
both signaling the need for inventory as well as controlling the inventory
levels (by limiting kanban cards or containers).
Landed
Cost
—inventory costing method that includes the purchased cost plus
transportation costs, import fees, duties, taxes, and other costs incurred in
obtaining the inventory.
Laser-guided
—guidance system used with AGVs that uses a rotating laser
(mounted on top of the vehicle) to determine the vehicles location. Reflective
targets need to be strategically placed along the vehicle's route. Must always
maintain clear line-of-site to reflective targets for the system to work
properly.
Laser
scanner
—device that uses a moving laser to read bar codes. Devices can
be portable hand-held units, or fixed units.
Lead
time
—amount of time required for an item to be available for use
from the time it is ordered. Lead time should include purchase order processing
time, vendor processing time, in transit time, receiving, inspection, and any
prepack times. However, based on the way many inventory systems work, there may
be problems incorporating internal factors such as post-receipt processing in
Lead-time, so in many systems, the lead time just represents the period of time
from which the item is ordered to the time it arrives at your dock. Also see
Effective lead time, Fixed lead time, Variable lead time.
Lead-time
demand
—forecasted demand during the lead-time period. For example, if
your forecasted demand is 3 units per day and your lead time is 12 days, your
lead-time demand would be 36 units.
Lean
manufacturing
—alternate term used to describe the philosophies and techniques
associated with Just-in-time (JIT) manufacturing.
Legacy
system
—implies a business computer/information system that is old or
outdated. Often used to describe home-grown (custom built) mainframe systems,
however, software companies will use the term legacy system to define any
system that is not based on the current version of a business software package.
Less-than-truckload
—transportation term that describes shipments that are less than
a trailer load in size. LTL also is used to describe the carriers that handle
these loads. LTL carriers generally use strategically placed hubs to sort and
consolidate LTL shipments into full-truck-load shipments.
License
Plate
—License plates are often used with warehouse management
systems. They are basically an ID number placed on a pallet, tote, carton or
other container, and are used to track the contents of that container as it
moves through the warehouse. The license plate will almost always have a bar
code that contains this ID number. So by scanning a single bar code on the
pallet you can initiate or complete movement transactions for all items and
quantities on that pallet.
LIFO,
Last-in-first-out
—in warehousing, describes the method for using the newest
inventory first (I've never seen an operation that uses this). In accounting,
it's a term used to describe an inventory costing method. See FIFO
Lift
truck
—vehicles used to lift, move, stack, rack, or otherwise
manipulate loads. Material handling workers use a lot of terms to describe lift
trucks; some terms describe specific types of vehicles, others are slang terms
or trade names that people often mistakenly use to describe trucks. Terms
include, industrial truck, forklift, reach truck, motorized pallet trucks,
turret trucks, counterbalanced forklift, walkie, rider, walkie rider, walkie
stacker, straddle lift, side loader, order pickers, high lift, cherry picker,
Jeep, Towmotor, Yale, Crown, Hyster, Raymond, Clark, Drexel. See Lift Truck Pics and
articles on Lift Truck Basics and Lift Truck Safety for
more info.
Lights-out
warehouse
—a.k.a. Lights-out facility. Describes fully-automated
facilities. The idea being that if the facility requires no human operators,
you can run it with no lights. Use of AS/RS units, AGVs, automated conveyors,
robots, etc makes this possible.
Line
item
—a single detail record. The term line item is most commonly
used to describe the detail (each line that reflects an item and a quantity) on
sales orders or purchase orders. For example, if a customer orders 20 red pens,
50 black pens, and 10 green pens, this equates to an order with three line
items.
Load
—in manufacturing, describes the amount of production scheduled
against a plant or machine. In warehousing, describes the materials being
handled by a piece of equipment. In transportation, describes the materials
being transported.
Load
locks
—adjustable support bars used inside trailers to prevent
movement of the load. a.k.a Load bars, Cargo bars
Locator
system
—locator systems are inventory-tracking systems that allow you
to assign locations to your inventory to facilitate greater tracking and the
ability to store product randomly. Prior to locator systems, warehouses needed
to store product in some logical manner in order to be able to find it (stored
in item number sequence, by vendor, by product description, etc.) By using
locator systems you can increase space utilization by slotting your product by
matching the physical characteristics of the product to a location whose
physical characteristics match that of the product. You can also increase
productivity by locating fast moving product to closer, more accessible
locations, and increase accuracy by separating similar items. Location functionality
in software can range from a simple text field attached to an item that notes a
single location, to systems that allow multiple locations per item and track
inventory quantities by location. Warehouse management systems (WMS) take
locator systems to the next level by adding functionality to direct the
movement between locations. See article on Warehouse Management Systems,
also check out My book on
inventory accuracy which covers locator systems in more detail. . a.k.a.
Location system, Bin locations
Lockout
/ Tagout
—the process of disabling (lockout) and identifying (tagout)
equipment and energy sources during maintenance or service to prevent injury of
personnel from an unexpected startup or power up.
Longitudinal
flue space
—term used by fire codes to describe the space between the rows
of back-to-back racking. Flue spaces allow the water from an overhead sprinkler
system to reach lower levels of the rack. Normally a longitudinal flue space of
at least 6 inches is required. It is important to note that the flue space is
measured as the distance between the loads, not the distance between the racks.
Also see Transverse Flue Space See article Warehouse Fire Safety,
Lot
for lot
—an order method that is driven by forecast periods. Order
quantities will match demand in each specific forecast period.
Lot
size
—also known as order quantity, lot size represents the quantity
of an item you order for delivery on a specific date, or manufacture in a
single production run. For more info on lot sizing,
check out my book on inventory management.
LTL
—Less-than-truckload (see separate listing)
Maintenance,
repair, and operating inventory
—(MRO). Inventory used to maintain equipment as well as miscellaneous
supplies such as office cleaning supplies.
Man-up
—term used to describe lift trucks designed to raise the
operator with the load. Order selectors and turret trucks are the most common
types of man-up vehicles.
Manufacturing
execution system
—software systems designed to integrate with enterprise systems
to enhance the shop-floor-control functionality that is usually inadequate in
ERP systems. MES provides for shop floor scheduling, production and labor
reporting, integration with computerized manufacturing systems such as
automatic data collection and computerized machinery.
Master
production schedule (MPS)
—Production schedule specifying specific items, quantities, and
dates at which production is expected to take place. The primary purpose of an
MPS is to manage capacity when you have some time periods where demand is
expected to exceed capacity. You will then use MPS to produce some products in
advance of demand (forecasted or actual orders) during periods when capacity
exceeds demand.
MES
—Manufacturing execution system (see separate listing)
Mezzanine
—a tiered structure within a building used to provide worker
access to various levels. Mezzanines can be free-standing structures supported
by posts and trusses, or can be a series of walkways supported by storage
equipment (rack-supported mezzanine).
Milk
run
—I've encountered may variations on the definition of this term
but basically a milk run consists of a pickup and/or delivery route where
several stops are made. Usually it refers to a regularly run route, but it may
also refer to a one-time run where several stops are made. Some consider a milk
run to mean a route where shipments are delivered and inbound materials picked
up in the same run.
Min-max
—a simplistic inventory system in which a minimum quantity and
maximum quantity are set for an item. When the quantity drops below Min you
order up to the Max. Also see Optional replenishment.
Motorized
pallet truck
—motorized pallet trucks are the motorized version of the pallet
jack. They come in "Walkie" versions or "Rider" versions.
As you would expect, the walkie is designed for the operator to walk along with
the truck as they move loads, while the rider has a small platform that the
operator stands on. The riders work great for frequent moving of loads over
extended distances within warehouses and manufacturing operations. a.k.a.
Walkie, Walkie-rider, Rider.. Also see Lift Truck Pics and Lift Truck Basics for
more info
MPS
—Master production schedule (see separate listing)
MRP/MRPII,
Manufacturing resource planning
—process for determining material, labor and machine
requirements in a manufacturing environment. MRPII is the consolidation of
Material Requirements Planning (MRP), Capacity Requirements Planning (CRP), and
Master Production Scheduling (MPS). MRP was originally designed for materials
planning only. When labor and machine (resources) planning were incorporated it
became known as MRPII. Today the definition of MRPII is generally associated
with MRP systems.
MRP
generation
—term used to describe the running of the programs that convert
demand into planned orders. Depending on the operation, MRP Generation may be
run daily, weekly, or even monthly. Since this processing requires a lot of
system resources it is generally confined to off hours or weekend processing.
MRO
—Maintenance, repair, and operating inventory (see separate
listing)
Multimodal
—in transportation, multi-modal describes a single shipment that
uses two or more forms of transportation via a single contract (bill of
lading). For example a combination of truck and rail, or truck and ocean
freight.
Multimodal
data collection
—using two or more data collection technologies together to
perform tasks. For example, using a voice directed order picking system
combined with a barcode scanner. Read my article on Multimodal Data Collection.
Narrow
aisle
—describes lift trucks that operate in aisles of 8' to 10'.
Narrow-aisle trucks are generally stand-up vehicles such as reach trucks. Also
see Vary Narrow Aisle (VNA) and read article The Aisle Width Decision
Negative
inventory
—an inventory system (computer) condition whereby the on-hand
inventory balance is listed as a quantity less than zero. Check out my article
on negative inventory
Non-stock
inventory
—also called non-inventory, this is inventory that is not
tracked within your perpetual inventory system. Non-stock inventory will not
have an item-master record or internal SKU number.
Normal
distribution
—term used in statistical analysis to describe a distribution of
numbers in which the probability of an occurrence, if graphed, would follow the
form of a bell shaped curve. This is the most popular distribution model for
determining probability and has been found to work well in predicting demand
variability based upon historical data.
Obsolete
Inventory
—inventory that has had no sales or usage activity for a
specific period of time. The period of time varies by company and industry and
may even vary by product line within a specific company and may range from
weeks to years. a.k.a . Dead Inventory. See also Excess Inventory
Open
Source
—Software that has the source code freely available for
modification. In most cases, open source software is also "Free
software" in that it requires no licensing fees. The Linux operating
system, Apache web server, PHP programming language, MySQL database, and
OpenOffice office suite are among the best known free open source products.
However, when in comes to business software (such as ERP systems), I've noticed
that some of the products that advertise (that's a clue) as open source, are
not exactly free. Some have licensing fees, while others are built on databases
or other programs that have licensing fees.
Operation
—I use the term operation frequently in my writings with two
very distinct meanings. At a general level, an operation is the overall work
environment that includes the facility(s) and all activities that occur within
it. When discussing MRP and related topics, an operation is a specific step
that exists in the routing of a manufacturing process.
Optional
replenishment
—the action of ordering or producing up to the Max in a Min-Max
system even though inventory has not reached the Min. May be used to avoid down
time on machines etc.
Optical-guided
—guidance system that uses a special strip (taped or painted) on
the floor to guide an AGV.
Order
cost
—also known as purchase cost or set up cost, order cost is the
sum of the fixed costs that are incurred each time an item is ordered. These
costs are not associated with the quantity ordered but primarily with physical
activities required to process the order. For purchased items, these would
include the cost to enter the purchase order and/or requisition, any approval
steps, the cost to process the receipt, incoming inspection, invoice processing
and vendor payment, and in some cases a portion of the inbound freight may also
be included in order cost. In manufacturing, the order cost would include the
time to initiate the work order, time associated with picking and issuing
components excluding time associated with counting and handling specific
quantities, all production scheduling time, machine set up time, and inspection
time. Order cost is used as part of most cost-based order quantity/lot sizing
calculations. See article onEOQ for
more detailed info on order cost.
Order
cycle
—also called replenishment cycle, order cycle refers to the time
between orders of a specific item. Most easily calculated by dividing the order
quantity by the annual demand and multiplying by the number of days in the
year.
Order
point
—see Reorder point
Order
profile
—data describing the characteristics of inbound, outbound, or
internal orders (outbound is most common). Examples of characteristics
incorporated into an order profile could include: line items per order, pieces
per order, weight per order, cube per order, time of day, destination, shipment
method, order type, etc. Characteristics are often broken into logical groups
such as breaking line items per order into groups of 1 line item, 2-4 line
items, 5-10 line items, 11- 25, 26+.
Order
selector
—a.k.a. Order Picker. Lift truck designed specifically for
manual handling of less than pallet load quantities in racking. Man-up design
has fixed forks attached to a platform that elevates the load and the operator
to facilitate manual loading and unloading from racking. Order selectors are
very-narrow-aisles vehicles that operate in aisles of less than 6' Also see Lift Truck Pics, Lift Truck Basics,
and The Aisle Decision for
more info.
Outside
operation
—term describing a step in the manufacturing process that is
performed by an outside vendor. System setup for outside operations can get
fairly complicated and generally requires linking a purchase order for the
outside processing to a specific operation in the routing. The integration of
the purchase order process and the work order process to ensure accounting,
production planning, and inventory management’s needs are met can be confusing
and is often problematic
Paperless
—when referring to processing in the warehouse (paperless
picking, paperless receiving) or on the shop floor, paperless generally
suggests that the direction of tasks and execution of transactions are
conducted electronically without the use of paper documents. This is usually
accomplished through the use of fixed or portable computers, bar code scanners,
RFID readers, light-signaling technology (pick-to-light), or voice technology.
Or maybe it just means you ran out of paper.
Paper-roll
clamp
—designed specifically for the handling of large paper rolls,
the paper roll clamp is a lift truck attachment that clamps around the roll and
also allows for a full 360 degree rotation.
Pallet
—a portable platform designed to allow a forklift or pallet jack
to lift, move, and store various loads. Most pallets are made from wood , but
pallets are also made from plastic, steel, and even paper-based materials.
Spec'ing a wood pallet involves identifying wood type (hardwood or softwood), overrall
pallet size, number and size and spacing of stringers, whether stringers are to
be notched for 4-way use, number and size and spacing of deckboards, number and
size and spacing of bottom boards, whether deck boards and bottom boards are
attached flush with outside stringers or overhang outside stringers. Other
options include using a solid deck (rather than separate deck boards),
chamfering the deck boards, using treated wood (for international shipments).
2-way pallets allow entry by a forklift from the front or back of the pallet,
4-way pallets have the stringers notched (or use a blocking system instead of
stringers) so a forklift can also enter the pallet from either side. The most
common sized pallet is the GMA (Grocery Manufacturer's Association)
pallet, also called a grocery pallet. It is a 4-way pallet that is 40 inches
wide, by 48 inches deep, by 5 inches in height and has the deck boards and
bottom boards mounted flush with with the outside stringers. Also see Skid.
Pallet
inverter
—a type of stationary equipment used to transfer product between
different types of pallets such as transferring from wood to plastic pallets,
or from pallets to slipsheets. A load on a pallet is placed in the pallet
inverter and the entire load is rotated 180 degrees allowing you to remove the
original pallet and replace it with another.
Period
order quantity
—an order method that uses a fixed period of time to calculate
order quantities. Period order quantity is generally stated in days and will be
compared to the forecast at time of reorder to calculate the appropriate order
quantity.
Phantom
bill of material
—a fictitious bill of material created for common subassemblies
or kits that you do not want to produce as separate items. For example, if you
have a number of products that all use the same hardware kit you can create a
phantom bill for the hardware kit and then just put the phantom item on the
bills for all products that use it. Your MRP system will treat the phantom bill
components as though they were part of the bill for the higher level item
(rather than treating it as a separate item that needs to be produced). Phantom
items never actually exist, they are just a means for simplifying the management
of your bills of materials.
—refers to the process of counting all inventory in a warehouse
or plant. Operations are usually shut down during a physical inventory. See physical inventory page at
accuracybook.com for more information, also read my article onphysical inventories.
Pick-and-pass
—see Zone Picking
Pick
face
—this is the portion of our storage area that is immediately
accessible to the order picker. Think of it as the front (face) of your
storage. If you were to measure a pick face, your measurement would contain width
and height, but not depth.
Pick
module
—can describe anything from a large area of a warehouse
designated for order picking (such as a multi-level mezzanine picking area) to
the individual sections of flow rack or other storage media that make up the picking
area. I think the implication here is that a "pick module" somehow
has a level of sophistication above that of a "warehouse area used for
order picking". It's really just a marketing term used by equipment
suppliers and consultants to try to impress their clients.
Pick
path
—the route a picker follows through the picking area to complete
his picking tasks. Pick paths can be a fixed path that flows through the aisles
in the warehouse, or can be unique to the specific order(s) being picked at the
time.
Pick-to-clear
—method often used in warehouse management systems that directs
picking to the locations with the smallest quantities on hand.
Pick-to-carton
—for parcel shippers, pick-to-carton logic uses item
dimensions/weights to select the shipping carton prior to the order picking
process. Items are then picked directly into the shipping carton. When picking
is complete, dunnage is added and the carton sealed eliminating a formal
packing operation. This logic works best when picking/packing products with
similar size/weight characteristics. In operations with a very diverse product
mix it's much more difficult to get this type of logic to work effectively.
Pick-to-light
—pick-to light systems consist of lights and LED displays for
each pick location. The system uses software to light the next pick and display
the quantity to pick. Pick-to-light systems have the advantage of not only
increasing accuracy, but also increasing productivity. Since hardware is
required for each pick location, pick-to-light systems are easier to cost
justify where very high picks per SKU occur. Carton flow rack and horizontal
carousels are good applications for pick to light. In batch picking,
put-to-light is also incorporated into the cart or rack that holds the cartons
or totes that you are picking into. The light will designate which order you
should be placing the picked items in. See article on Order Picking, also check out My book on
inventory accuracy.
Piece
picking
— also known as broken case picking, piece picking describes a
process where individual items are picked for orders. See article on Order Picking.
Pinwheel
—see Pinwheeling
Pinwheeling
—refers to a method for loading trailers where you alter the
direction of every other pallet. Basically you use pinwheeling to load more
pallets on a trailer when the depth of the pallet is longer than half the
trailer width, but the depth plus the width is less than the trailer width. You
can also use it as a productivity/space utilization compromise or to reduce
load shifting when loading pallets where the depth of the pallet is less than
half the trailer width. See article on Trailer Loading Techniques.
PLC
— Programmable logic controller. Computerized device used to
control functions of machines. PLCs are used in automation of manufacturing
equipment and material handling equipment such as automated conveyor systems.
Planned
order
—term used within MRP and DRP systems for system-generated
planned order quantities. Planned orders only exist within the computer system
and serve multiple functions. One function is to notify the materials/planner
or buyer to produce or order materials, which is done by converting a planned
order into an purchase order, shop order, or transfer order. Another function
is used by the MRP or DRP system to show demand which is used by subsequent MRP
and DRP programs to generate additional planned orders. (MRP/DRP systems
sometimes run several programs in a specific sequence to generate all planned
orders, one program may convert forecasts or customer orders into planned
orders which creates the demand the next program uses this demand to create
additional planned orders).
Planning
bill
—see Planning bill of material
Planning
bill of material
—a fictitious bill of material used to group options of a family
of products. For example, you may have a line of notebook computers whereby
most of the components are the same, but some will have different hard drives,
processors, memory, etc. Rather than creating separate bills for each possible
combination and then forecasting each possible combination, you create one
large planning bill that contains all possible components but uses the
"quantity per" to manage the options. If you expect half of the
computers to have 40 GB drives, 25% to have 60GB drives, and 25% to have 80 GB
drives, you would set up each drive on the bill and use 0.50, 0.25, and 0.25
respectively as the quantity per. You would then proceed to do the same for all
other options. Your higher level forecast would be for the total demand for all
computers in this family. Planning bills are sometimes referred to as Super
Bills or Pseudo Bills.
Plugging
—plugging is used with electric industrial vehicles to reduce
speed, stop, or change direction, without using the brake. Most commonly used
with vehicles with hand throttles such as motorized pallet trucks and order
selectors, the operator simply switches between forward and reverse to control
speed. Though this sounds like something you shouldn't be doing, many electric
trucks are designed to allow for this.
Pop-up
sorter
—sorting equipment integrated into conveyor to move materials
off of conveyor at fixed points. Pop-up sorters are installed in fixed
positions and may consist of a series of wheel or small belts that are normally
located slightly below the conveyor rollers. The wheels or belts are
momentarily raised (pop up) to enable diverting materials off of the conveyor.
Postponement
—a Manufacturing / Distribution strategy where specific
operations associated with a product are delayed until just prior to shipping.
Storing product in a generic state and then applying custom labels or packaging
before shipping is an example of postponement.
Powered
industrial truck
—according to OSHA, a "powered industrial truck is defined
as a mobile, power-driven vehicle used to carry, push, pull, lift, stack, or
tier material". Pretty much covers any type of lift truck as well as
vehicles used to tow materials. See Lift Truck
Private
warehouse
—as opposed to "public warehouse" (see separate
listing), a private warehouse simply means the warehouse is owned/leased and
operated by the private company whose warehouse operations are conducted within
that building. For example, if a manufacturer or distributor has their own
warehouse that they operate out of , that is a private warehouse.
Pro
forma invoice
—basically a fake invoice created to show a buyer what the
details of the actual invoice will look like. You can think of it as a draft
invoice. Pro forma invoices are commonly used with international transactions
to provide the buyer with the information they will need to pay for the goods
(prepayment is common with international transactions) and arrange for import.
Process
manufacturing
—type of manufacturing where a product is produced or
transformed through mixing, chemical reactions, etc. Examples of process
manufacturing would be refining crude oil into gasoline, extracting copper from
ore, combining materials to make paint. Process as opposed to discrete
manufacturing. Also see Discrete manufacturing.
Production
plan
—generally used to describe a long-term plan of what will be
produced at a family level.
Program
generator
—program generators are software programs that generally provide
graphical user interfaces and tools that allow a user to create a program
without having to write actual computer code. Currently these programs are more
frequently referred to as "Development Tools" and are usually
designed to write code for specific applications such as data-collection
programs for portable computers. While a user does not need to be a programmer
to use this software, the user does need to have a higher level of technical
skills than that of most standard software users. a.k.a. Code generator,
Development tools
Proprietary
—used to describe equipment or technologies that do not follow
an open standard design that would allow them to easily integrate with other
equipment or technologies. Proprietary equipment and technologies are usually
patented or otherwise protected making it difficult or impossible for other
companies to offer similar or complementary products.
Psuedo
bill of material
—see Planning bill of material
Purchase
order
—a document used to approve, track, and process purchased items.
A purchase order is used to communicate a purchase to a supplier. It is also
used as an authorization to purchase. A purchase order will state quantities,
costs, and delivery dates. The purchase order is also used to process and track
receipts and supplier invoices/payments associated with the purchase..
Push-back
rack
—racking system that incorporates a carriage or other sliding
device to allow you to feed multiple pallets into the same location
"pushing back" the previous pallet. Also see Racking Pics Page.
Push
sorter
—a very simple fixed-position sorting device used with conveyor
systems. A push sorter may use a swinging arm or a simple piston-type pushing
device to push materials across the conveyor.
Put-to-light
—technology similar to pick-to-light, however, the light modules
are used do direct which tote, bin, or carton, the item is to be picked into,
rather than directing which locations to pick from.
Public
warehouse
—a business that provides short or long-term storage to a
variety of businesses, usually on a month-to-month basis. A public warehouse
will generally use their own equipment and staff, however, agreements may be
made where the client either buys or subsidizes equipment. Public warehouse
fees are usually a combination of storage fees (per pallet or actual sq.
footage) and transaction fees (inbound and outbound). Public warehouses are
most often used to supplement space requirements of a private warehouse. Also
see Contract Warehouse and 3PL and article on Public Warehouses and 3PLs
Quantity
—There are various quantity elements in perpetual inventory
systems. Below are definitions of the most common. Be aware that these
definitions are fairly generic and that specific inventory systems may use
completely different definitions or terminology.
Quantity
on hand
—also known as onhand quantity, in stock, store quantity
Quantity on hand describes the actual physical inventory in the possession of the
business. When inventory is received or produced, it is added to quantity on
hand, when inventory is sold or consumed, it is removed from quantity on hand.
Quantity
on order
—includes quantity on open purchase orders or manufacturing
orders. May or may not include quantities on transfer orders from other
branches.
Quantity
in transit
—in multi-branch environments, quantity in transit reflects the
quantity that has been shipped from one branch/facility to another
branch/facility, but has not yet been received by that branch/facility. In
operations that use advanced tracking of receipts, it may reflect quantities
that have been shipped by outside vendors, but not yet received.
Inbound
and outbound quantities
—in multi-branch environments, inbound and outbound quantities
reflect open quantities on interbranch transfer orders.
Quantity
allocated
—also known as committed quantity, commitments, or allocations.
Quantity allocated is the quantity that is on current open sales orders or
production orders (as components), and may be relative to a specific time
period. Also see Allocations
Quantity
available
—is the result of a calculation that takes quantity on hand and
reduces it by allocations (for sales orders, manufacturing orders, etc).
Quantity available may or may not be date specific and therefore take into
account future receipts. Quantity available calculations are sometimes very
complicated and vary from one software product to another.
Queue
time
—amount of time a job waits at an operation prior to set up or
processing. Part of manufacturing lead time.
Rack-supported
building
—warehouse design that uses structural pallet rack to support
the roof of a building, eliminating the need for posts. Rack-supported
buildings are usually designed for AS/RS systems or turret truck systems where
racking is 40 to 100 ft in height.
Radio
frequency
—in warehousing, refers to the portable data collection devices
that use radio frequency (RF) to transmit data to host system.
Radio
frequency identification
—see RFID
Rail-guided
—guidance system used with very-narrow-aisle vehicles such as
order selectors and turret trucks. A steel rail is mounded on each side of the
aisle, and rollers are mounted on the lift truck to guide it between the rails.
Random
location storage
—refers to storage method where a product may be stored in any
location. Random storage has higher space utilization and generally lower
accuracy than fixed location storage
Reach
truck
— a.k.a. Stand-up reach, Straddle reach , Double-deep reach. The
reach truck is a narrow-aisle (8'-10') lift truck designed specifically for
racked pallet storage. It consists of outriggers in front and telescoping forks
that use a hydraulic scissors-type mechanism that allow you to pick up the load
and retract it over the outriggers reducing the overall truck and load length,
allowing you to turn in a narrower aisle. Double-deep reach trucks use an
extended reach mechanism that allows you to store pallets two-deep in specially
designed double-deep rack. Reach trucks are designed for racking areas only and
do not work for loading trucks or quickly moving loads over distances. Also see Lift Truck Pics and Lift Truck Basics for
more info.
Real-time
locator system
—real-time locator system (RTLS) uses RFID technology that
provides the objects they are attached to the ability to transmit their current
location. System requires some type of RFID tag to be attached to each object
that needs to be tracked, and RF transmitters/receivers located throughout the
facility to determine the location and send information to computerized
tracking system. While it sounds like a great way to eliminate "lost"
inventory, the systems are still too costly for most inventory tracking
operations and are more likely to be used to track more valuable assets.
Reorder
point
—The inventory level set to trigger reorder of a specific item.
Reorder point is generally calculated as the expected usage (demand) during the
lead time plus safety stock. Fixed reorder point implies the reorder point is a
static number plugged into the system. Dynamic reorder point implies there is
some system logic calculating the order point. Generally this would be comparing
current inventory to the forecasted demand during the lead time plus safety
stock.
Replenishment
cycle
—see Order Cycle
Reserve
storage
—refers to locations used to store additional inventory that
will eventually replenish forward pick locations. Also called overflow storage,
reserve locations, backup storage. See also Forward Pick Locations.
Reverse
logistics
—fancy term for Returns. Reverse Logistics covers activities
related to returned product, returned pallets and containers, returned materials
for disposal or recycling.
RFID
—Radio frequency identification. Refers to devices attached to
an object that transmit data to an RFID receiver. These devices can be large
pieces of hardware the size of a small book, like those attached to ocean
containers, or very small devices inserted into a label on a package. RFID has
advantages over barcodes, such as the ability to hold more data, the ability to
change the stored data as processing occurs, does not require line-of-site to
transfer data and is very effective in harsh environments where bar code labels
won't work. Read my articles ADC Basics and RFID Update, also check out My book on
inventory accuracy and its related RFID Updates and RFID Links.
Roller
conveyor
—type of conveyor that uses rollers to move materials. Roller
conveyor may be automated (live roller) or simply use gravity (gravity roller)
to move materials. See Conveyor Pics.
Rough-cut
capacity
—used to determine estimated load on key pieces of equipment or
resources. May use production plan or master production schedule. Rough-cut
capacity is usetd as a check to verify that manufacturing resources are
adequate to execute the production plan.
Routing
—used in conjunction with the bill of material in manufacturing
operations. While the BOM contains the material requirements, the routing will
contain the specific steps required to produce the finished items. Each step in
the routing is called an operation, each operation generally consists of
machine and labor requirements.
RTLS
—Real-time locator system (see separate listing)
Safety
stock
—quantity of inventory used in inventory management systems to
allow for deviations in demand or supply. Safety stock calculations will take
into account historic deviations and use a required service level multiplier to
determine the optimal safety stock level. For more info on safety stock,
check out my book on inventory management and
my article on safety stock.
Safety
lead time
—safety lead time is a way to represent your safety stock as a
number of days demand. Safety lead time can be beneficial when you want to
“pad” your lead-time to compensate for supplier variability, transportation
variability, or internal process variability. For example, if can take 2 or 3
days to get incoming materials processed through your receiving process, you
may want to set your safety lead time to 2 or 3 days. This will calculate the
requested dates for your purchase orders 2 or 3 days earlier than actual need.
This is much cleaner than adding the 2 to 3 days to the suppliers lead time
(which can be confusing when the supplier’s stated lead-time is different from
what is in your system).
Screen
mapping
—software that provides the functionality to change the
arrangement of data fields on a computer screen that accesses a mainframe
computer program. Screen Mapping is frequently used in combination with
terminal emulation software to "Remap" data fields from a standard
mainframe program to be used on the smaller screen of a portable handheld device.
. a.k.a. Screen scraping
Seasonality
—fluctuations in demand that repeat with the same pattern over
equivalent time periods.
Seasonality
index
—consists of a number for each specific forecast period that
describes the relationship of each period’s demand to the average demand
(level) over the complete seasonal cycle. A seasonality index is used to adjust
the forecast to account for these cyclical changes in demand. The average
demand is represented by the number “1”. If seasonality for a period results in
demand greater than the average demand, it will be represented by a number
greater than 1. For example, if December’s sales were, on average, 30% greater
than the average monthly sales for the year, you would have a seasonality index
of 1.3 ( 1 plus .30) for December. If January’s sales were, on average, 20%
less than the average monthly sales for the year, you would have a seasonality
index of 0.8 (1 minus .20).
Selective
pallet rack
—the term selective pallet rack implies standard single-deep
pallet rack configurations (and rack designs) where each pallet is immediately
accessible from an aisle. In contrast to double-deep rack, drive-in or
drive-thru rack, or push-back rack where some loads will be stored behind other
loads. See Equipment Pics: Racking page
for examples.
Service
factor
—factor used as a multiplier with the Standard Deviation to
calculate a specific quantity to meet the specified service level. See article
on safety stock for
more information on service factor
Shipping
manifest system
—software used to associate shipments with carrier, service,
rate, etc. Shipping manifest systems will produce a report (physical or
electronic) that is sent to the carrier to be used for billing purposes.
Shipping systems will usually produce shipping documents such as compliance
shipping labels, bill of ladings, Export documents, and Hazmat documentation.
They may also have functionality related to rate shopping, freight policy
execution, freight cost management. Also see Transportation Management System.
Sideshift
—a very common lift truck attachment, the sideshift device
allows the fork carriage to slide left and right to allow more accurate placement
of the load. Sideshifts will increase productivity and safety as well as reduce
product damage by allowing the operator more flexibility in load placement.
Skatewheel
conveyor
—type of conveyor that uses small wheels (usually made of steel)
to move materials. See Conveyor Pics.
Skid
—a portable platform designed to allow a forklift, pallet jack,
or other material handling equipment lift, move, and store various loads. A
skid is similar to a pallet but does not have bottom deck boards. A skid is
preferred over a pallet when used with equipment that would have problems with
the bottom deck boards. The down side is that a skid usually needs beefier
materials (more expensive and heavier) in order to meet the strength
requirements of a comparable pallet. Though not technically correct, the terms
Skid and Pallet are often used interchangeably. Also see Pallet
SKU,
Stock keeping unit
—referring to a specific item in a specific unit of measure. For
xample, if you distributed thirty-weight motor oil in both quarts and gallons
you would maintain the inventory as two SKUs even though they are both
thirty-weight motor oil. Also refers to the identification# assigned to each
SKU.
Slap-and-ship
—term used to describe an approach to complying with customer
requirements for physical identification of shipped goods. Most recently,
slap-an-ship has been used to describe complying with RFID requirements (such
as those from Wal-Mart), however, it is also applicable to any compliance
labeling requirement (such as compliance bar code labels). Slap-and-ship
implies you are meeting the customer's requirement by applying the bar code
labels or RFID tags, but are not utilizing the technology internally.
Slide-shoe
sorter
—type of conveyor sorting equipment that uses a series of
sliding shoes to move materials off of the connveyor. The sliding shoes are
part of the conveyor and travel with the materials, when the sorting point is
reached, a several shoes will slide accross the conveyor, pushing the materials
onto another conveyor or down a chute.
Slip-sheet
attachment
—lift truck attachment used where slip sheets (a sheet of
cardboard, paperboard, or plastic) are used rather than pallets. The slip-sheet
attachment has a push/pull mechanism that clamps onto the slip sheet and pulls
the load onto a thin platform and then pushes the load off of the platform when
the truck reaches the destination.
Slot
—the physical space where an item is stored. Examples of slots
would include a parts bin on a shelf, a pallet location in pallet rack, or a
storage lane where multiple pallets of an item are stacked on the floor.
Slotting
—the activities associated with optimizing product placement in
pick locations in a warehouse. There are software packages designed just for
slotting, and many WMS packages will also have slotting functionality. Slotting
decisions will generally use item velocity (times picked), cube usage (cubic
velocity), and minimum pick face dimensions to determine best location, but
there are numerous other factors that may need to be considered in a given
environment. See article on Slotting
Speech-based
technology
—also known as voice technology is actually composed of two
technologies: Voice directed, which converts computer data into audible
commands, and Speech recognition, which allows user voice input to be converted
into data. Portable voice systems consist of a headset with a microphone and a
wearable computer. See article on ADC for
more info, also check out My book on
inventory accuracy which provides greater detail on speech-based systems.
Stamping
—generally describes an unfinished item made of metal that is
produced through a process that uses pressure to form discrete units from
larger raw materials. Also describes the process used to produce stampings. In
some cases, stampings may also be referred to as "blanks".
Standard
cost
—inventory costing method used in manufacturing environments
that uses the materials costs in the bill of materials combined with the labor
costs (based on standard labor hours and rates per operation) and machine costs
in the routing to calculate the cost of the finished or semi-finished item.
Standard
deviation
—used to describe the spread of the distribution of numbers.
Standard deviation is calculated by the following steps:
1. determine
the mean (average) of a set of numbers.
2. determine
the difference of each number and the mean
3. square
each difference
4. calculate
the average of the squares
5. calculate
the square root of the average.
You can also use Excel function STDDEVPA or STDEVP to calculate
standard deviation. The above calculation reflects calculating the standard
deviation of a population. In many cases we use a sampling of data (rather than
the entire population). When calculating the standard deviation of a sample,
rather than calculating the true average of the set of numbers, we will divide
the sum of the set of numbers by the total count of numbers minus one (1). This
allows us to artificially inflate our standard deviation to account for the
fact were are not using the entire population. Excel function STDEV calculates
the standard deviation of a sample. In safety stock calculations
the forecast quantity is often used instead of the mean in determining standard
deviation.
Straddle
trucks
—lift trucks that incorporate outriggers set wide enough to
allow a pallet to fit between them. Common examples would include straddle
reach trucks and straddle stackers.
Straight
truck
—delivery trucks that do not have a separate tractor and
trailer. Straight trucks (also called box vans, or box trucks) usually only
have 2 axles and generally have box lengths of between 12 and 30 feet (as
opposed to tractor trailers that have 5 axles and trailer lengths of 45 to 53
feet). .
Structural
pallet rack
—racking system that uses bolts or other mechanical fasteners
(as opposed to Boltless Pallet rack). Structural Pallet Rack is sometimes used
to support the roof of the structure (Rack-supported buildings), eliminating
the need for posts.
Super
bill of material
—type of planning bill of material that is created at a very
high level tying together a larger and more complex family of products than a
typical planning bill. see Planning bill of material
Tandems
—Refers to the rear tandem axles (the back 8 wheels on an 18
wheeler) on a trailer that can be adjusted forward or backward on the trailer
to even out load weights or make for more stable loading (tandems all the way
back).
Tare
Weight
—Tare weight is the weight of the container or packaging
(basically the weight of everything on the scale that is not actually the
product being weighed). Most industrial scales allow you to input tare weight
(either through actually weighing the packaging or container, or by manually
inputting the weight) so the weight displayed on the scale is the weight of the
product (total weight minus tare weight). For example, if you are using a
counting scale to count small parts, you may have a small tub or container that
you dump the parts into. First you would place the empty tub on the scale and
press the "tare" button. This will zero out the scale at the weight
of the tub. Then you move on to putting your counted sample into the tub.
Task
interleaving
—term used in describing functionality of Warehouse Management
Systems to mix tasks to reduce travel time. Sending a forklift driver to put
away a pallet on his way to his next pick is an example of task interleaving.
Terminal
emulation
—software used on desktop and portable computers that allows the
computer to act like a terminal connected to a mainframe system. If you have a
networked desktop PC and are accessing mainframe programs ( a.k.a. green screen
programs) you are using terminal emulation. Terminal emulation is also a common
method used to connect portable computers (as in warehouse bar code data collection
systems) to mainframe software. Also see Screen Mapping
Third-party
logistics
—(abbreviated 3PL) describes businesses that provide one or many
of a variety of logistics-related services. Types of services would include
public warehousing, contract warehousing, transportation management,
distribution management, freight consolidation. A 3PL provider may take over
all receiving, storage, value added, shipping, and transportation
responsibilities for a client and conduct them in the 3PL's warehouse using the
3PL's equipment and employees, or may manage one or all of these functions in
the client's facility using the client's equipment, or any combination of the
above. Another term, 4PL is sometimes used to describe businesses that manage a
variety of logistics related services for clients by using 3PLs. Also see
article on Public Warehouses and 3PLs or
visitInternational Warehouse Logistics
Association (IWLA) site.
Tilt-tray
sorter
—conveyor sorting system that uses a series of tilting devices
(carriers) to sort materials. Each tilting carrier has a tray and is mounted on
a conveyor, as the carrier passes the drop-off point, it will tilt allowing the
materials to fall onto another conveyor, down a chute, or into some type of
container. . a.k.a. Tilt-tray conveyor
Time
buckets
—term sometimes used to describe forecast periods.
Time
fence
—period of time prior to the scheduled production date beyond
which changes can be made without significant adverse effects.
TMS
—Transportation management system (see separate listing).
Towline
Conveyor
—material handling system that uses a towline (usually a chain)
recessed beneath the floor to pull wheeled carts along a fixed path. Towline
conveyors have been used for more than 50 years in manufacturing facilities.
Trailer
— a.k.a. Semi Trailer, Tractor Trailer. Generally describes
enclosed trailers used to transport materials between locations. Standard
lengths for trailers are 45', 48', and 53, with standard internal width of
98" to 99" and internal height of 105" to 110".
Refrigerated trailers, also known as "reefers," have smaller internal
widths of between 90" and 96" and heights of 96" to 100".
Other types of trailers include flatbeds, low boys, and container chassis. Also
see Container
Trailer
creep
—no, this isn't referring to the strange dude that lives in the
trailer park or the guy that hangs around truck stops. Trailer creep (also
known as trailer walk, dock walk) occurs when the lateral and vertical forces
exerted each time a lift truck enters and exits the trailer cause the trailer
to slowly move away from the dock resulting in separation from the dock
leveler. Factors that affect trailer creep are the weight and speed of the lift
truck and load, the grade of the drive the trailer is parked on, the softness
of the suspension, the type of transition (dock levelers, dock boards) being
used, and whether the trailer has been dropped off (spotted) or if it is still
connected to the tractor. Read my article on Dock Safety.
Transportation
management system
—Category of operations software that may include products for
shipment manifesting, rate shopping, routing, fleet management, yard
management, carrier management, freight cost management. Also see Shipping
Manifest System.
Transverse
flue space
—term used by fire codes to describe the space to either side of
pallet in racked storage. Flue spaces allow the water from an overhead
sprinkler system to reach lower levels of the rack. Normally a transverse flue
space of at least 3 inches is required. Also see Longitudinal Flue Space. See
article Warehouse Fire Safety,
Turret
truck
—turret trucks are a man-up lift truck similar to an order
selector with the exception that rather than fixed forks the forks are mounted
on an additional mast and carriage that operates as a turret, turning 90
degrees in either direction facilitating picking and stocking on either side of
the aisle. The man-up design makes it easer to handle loads in very tall
racking. Very-narrow-aisle trucks are generally recommended to be used in
conjunction with a guidance system (wire, rails, optical) within the aisles to
increase safety and reduce property damage. Also Turret Trucks require that the
floor be perfectly flat and level to operate correctly. Also see Lift Truck Pics , Lift Truck Basics,
and The Aisle Width Decision for
more info.
Unit
load
—material handling term that describes any configuration of
materials that allow it to be moved by material handling equipment as a single
unit. While smaller manually handled configurations could be considered unit
loads, the term generally defines larger configurations that would be moved by
a lift truck such as palletized loads, crates, bales, etc. a.k.a. unitized load
Unit
of measure
—(abbreviated U/M) describes how the quantity of an item is
tracked in your inventory system. The most common unit of measure is
"eaches" (EA), which simply means that each individual item is
considered one unit. An item that uses "cases" (CA or CS) as the unit
of measure would be tracked by the number of cases rather than by the actual
piece quantity. Other examples of units of measure would include pallets (PL),
pounds (LB), ounces (OZ), linear feet (LF), square feet (SF), cubic feet (CF),
gallons , thousands, hundreds, pairs, dozens. Also see Unit-of-measure
Conversion.
Unit-of-measure
conversions
—a unit-of-measure conversion is needed whenever you work with
multiple units of measure. For example, if you purchased an item in cases
(meaning that your purchase order stated a number of cases rather than a number
of pieces) and then stocked the item in eaches, you would require a conversion
to allow your system to calculate how many eaches are represented by a quantity
of cases. This way, when you received the cases, your system would
automatically convert the case quantity into an each quantity.
Variable
lead time
—a lead time that changes (not fixed). When describing supplier
lead time, variable lead time means that the lead time from the supplier
changes based on his current workload and capacity. Within the context of
manufacturing and MRP, variable lead time means the system calculates lead time
based on the run quantity and times (setup time, run time, queue time) set up
in the routing. Also see Lead time, Fixed Lead time.
Vehicle
restraint systems
—devices that prevent trailers from moving away from the loading
dock. One of the most popular is the ICC bar type restraint system. These
systems incorporated a device that engages the ICC bar (rear impact guard) on
the rear of the trailer preventing it from moving away from the dock. These
devices may be mechanically or hydraulically operated and may vary in design
and functionality from one manufacturer to another. There are also other types
of restraints such as those that automatically engage the rear wheels of the
trailer. As with the ICC bar restraints, the wheel engagement restraints also
vary significantly from one manufacturer to another. There is not a
one-system-fits-all solution for vehicle restraints, ICC bar systems may not
work with damaged ICC bars, lift gates, and low-boy trailers. Wheel engagement
systems are more expensive and may have problems in northern climates due to
snow or ice. See article on Dock Safety and Dock Equipment Pics for
more info.
Very
narrow aisle
—Lift trucks that operate in aisles less than six feet and often
use guidance systems (wire, rail, or optical) to travel within the aisles.
Types of VNA trucks include order selectors, swing mast, pivot, mast, and
turret trucks. See also article The Aisle Width Decision
Vendor-managed
inventory (VMI)
—phrase used to describe the process of a supplier managing the
inventory levels and purchases of the materials he supplies. This process can
be very low tech, such as an office supplies supplier or maintenance supplies
supplier coming into your facility once per week to visually check stock levels
and place a re-supply order, or high tech, such as an electronic component
supplier having remote access to your inventory management and MRP system and
producing and automatically shipping to meet your production schedule.
Vendor-managed inventory reduces internal costs associated with planning and
procuring materials and enables the vendor to better manage his inventory
through higher visibility to the supply chain. Vendor-managed inventory may be
owned by the vendor (consignment inventory) or the customer.
Voice
directed
—see Speech-based technology
VNA
—Very narrow aisle (see separate listing)
Walkie
or Walkie-rider
—see Motorized Pallet Truck
Wave
picking
—variation on zone picking where rather than orders moving from
one zone to the next for picking, all zones are picked at the same time and the
items are later sorted and consolidated into individual orders/shipments. Wave
picking is the quickest method for picking multi item orders however the
sorting and consolidation process can be tricky. Picking waves are often
designed to isolate shipments to specific carriers, routes, etc. See also batch
picking, zone picking A more general definition of wave picking would simply be
a method where a group of orders is released to the warehouse for picking and
the next group (wave) is not released until the first wave has processed
through the pick area. See article on Order Picking.
Warehouse
Control System
—software used to control automated systems such as sortation
systems, AS/RS, AGV's, and carousells in the warehouse. A WCS may also have
functionality similar to a WMS just as some WMS's have WCS functionality.
Warehouse
management system
—computer software designed specifically for managing the
movement and storage of materials throughout the warehouse. WMS functionality
is generally broken down into the following three operations: Putaway,
Replenishment, and Picking. The key to these systems is the logic to direct
these operations to specific locations based on user defined criteria. WMSs are
often set up to integrate with data-collection systems. Read my article on Warehouse Management Systems.
Smoothing
factor
—also called a smoothing constant, a smoothing factor is a
number between zero and one (0.01, 0.02, . . . 0.99) that is used to weight the
most recent period’s demand against the forecast for that period to produce the
next period’s forecast in an exponential smoothing calculation. See article on Exponential smoothing.
WCS
—Warehouse control system (see separate listing)
Weighted
moving average
—forecasting method similar to a moving average, however
different weights can be applied to the historical periods (the weights must
add up to 1). Each previous period’s demand is multiplied by the respective
weight, then the results are added up to get your forecast. So where a
four-period moving average used the same weight for all periods ( 0.25 + 0.25 +
0.25 + 0.25 = 1), a weighted moving average allows a variety of weights to be
used, provided they total 1. For example, 0.15 for the first period, 0.20 the
second, 0.30 the third, and 0.35 the fourth (0.15 + 0.20 + 0.30 + 0.35 = 1).
Weighted
out
—Describes a condition where the weight capacity of a trailer or
container has been met. The term "weighted out" is most likely used
when you have met the weight capacity of the trailer or container but still
have physical space left in the trailer or container. Also see Cubed out.
Wire-guided
—term used to describe vehicles that use a wire embedded in the
floor to guide the vehicles. Wire guidance systems are frequently used with
order selectors and turret trucks in very narrow aisle applications. They are
also used with automated guided vehicles.
WMS
—Warehouse management system (see separate listing)
Work-in-process
(WIP)
—generally describes inventory that is currently being processed
in an operation, or inventory that has been processed through one operation and
are awaiting another operation. WIP is actually an inventory account that
represents the value of materials, labor, and overhead that has been issued to
manufacturing but has not yet produced a stockable item. Depending on how your
accounting and inventory systems are set up, it may also include components
picked for production usage or finished products awaiting final inspection.
Zone
picking
—order picking method where a warehouse is divided into several
pick zones, order pickers are assigned to a specific zone and only pick the
items in that zone, orders are moved from one zone to the next (usually on
conveyor systems) as they are picked (also known as "pick-and-pass").
See also batch picking, wave picking See article on Order Picking.
Zone
skipping
—also called zone jumping, zone skipping is a method of shipping
parcels (primarily) or LTL shipments (not as common), where rather than
delivering the shipments directly to the carrier, you consolidate shipments
going to a region and ship them together as a single larger shipment (typically
truckload or LTL for parcels) to get them closer to the delivery point before
handing them off to the delivery carrier. For example, if I have a distribution
center in New York, I may consolidate all my west coast parcel shipments and
put them on a truck to get them across the country, then hand them off to a
parcel carrier (USPS, Fedex, UPS) for final delivery. My rate with the parcel
carrier will be based on the point where I hand them off to them, therefore
I'll pay a lower zone rate to them.
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